Your Outsourced Online Retail Strategic Partner

inDemand is a boutique eCommerce consultancy that has been helping retailers, brand owners, distributors and investors implement, integrate, optimise, and make smarter investment decisions on retail technology, digital marketing, online merchandising, strategy and operation since 2005.


In short, inDemand helps businesses SELL MORE ONLINE!


Offering a unique and objective approach, inDemand is the go-to partner for eCommerce integration decisions & managed services in Australia and New Zealand.

Each of our eCommerce consultants has significant hands-on experience either as a retail and/or brand practitioner as well as eCommerce software expertise. They really know the eCommerce ecosystem and provide impartial advice.

Our trusted team leverages its combined experience to help businesses make smarter investment decisions by providing strategic and tactical hands-on guidance on retail technology, digital marketing, merchandising, operations and financials to ensure client profitability.

Don't Just Take Our Word For It...

  • The Co-op partnered with inDemand, to facilitate and automate high volume eBay marketplace listings from a Magento platform. As a result we have taken the relationship to the next level where the inDemand team will execute and manage new marketplace initiatives. I can highly recommend the inDemand team. read more

  • M2e Pro recommended Miles and inDemand as their preferred supplier for this mammoth task. InDemand completed the whole “live-revise” process without the loss of any history or a single listing. This has enabled our company to achieve an impressive sales growth in excess of 30% in the time since read more

    Mirror Outlet Magento Integration Project
    Steve Lewis – Mirror Outlet
    Solutions Architect Mirror Outlet
  • Genesis turns to inDemand when it needs integration, development, and troubleshooting done on-time and within budget. Having the ability to optimize our online experience at scale – and without the need for an in-house development team – gives us the unique and elastic approach which suits our growing business. We cannot recommend the team at inDemand enough, they are built to handle the challenge of a constantly shifting landscape with consistency and diligence – From Magento, eBay, point of sale integration and everything in-between, inDemand has us covered. read more

    Sam Pennell – Genesis Nutrition Australia
  • Nerada was brought on as a consultant to setup and grow Dell Australia’s eBay online channel. Nerada’s expertise and results focus helped us establish a strong eBay presence quickly reaching top seller status. Nerada’s (along with Indemand) strength without a doubt is her commitment to the customer – I couldn’t count how many times she’s gone above and beyond to deliver for the customer, particularly very important if you want to run a successful eBay business. read more

    Chris Jowsey – Dell
    Online Business Manager Dell